Shipping Policy

*Free shipping for all items
*Currently US is Available only. More countries will be available soon.
*98% of orders will be shipped out from Amazon FBA warehouse, enjoy the same service as Amazon shipping.
*Transportation to remote regions may cause a delay of 1-2 days in the delivery of your order.

Order Tracking Information
You will receive a notice of shipment email with tracking information upon the shipment of your order.
You may also track your order in your order history in the account center.
It may take up to 72 hours for your tracking number to be activated.

Shipping Restrictions
We are unable to ship to P.O. Boxes and APO/FPO at this time.
You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Refused Shipments
If you refuse the package to have your order returned to us, you will be responsible for the cost of the return shipping.

FAQ
My package says delivered, but I didn’t receive it.
Sometimes tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and/or shipping carrier for more information in the meantime! If you do not receive your order in a couple of days, please contact our Customer Support team within 14 days of the last tracking update, with your order number and tracking information.

What should I do if my order hasn’t been delivered?
If your order is shipping to a domestic address, shipping typically takes 3-7 business days. If it is an international order, shipping may take 10-21 business days. Please note that business days do not include weekends or holidays. We recommend reaching out to the shipping carrier for more information on the status of your order. If your order has exceeded typical shipping times, please contact our Customer Support team.

My order tracking hasn't been updated for many days.
We're so sorry for the delay with your package! Although tracking does not indicate this, we can assure you that your package is still in transit to you. If the tracking hasn't been updated for more than 3 days, please contact our Customer Support team or shipping carrier directly for further help.

Will my package be charged delivery/customs fees?
98% of packages shipped from the FBA warehouse then not need to pay delivery/customs fees.